General Terms and Conditions for Cheapflightdeal.co.uk

Welcome to Cheapflightdeal.co.uk.

These Terms and Conditions define the rules and regulations governing the use of the Cheapflightdeal.co.uk website. By accessing this website, you agree to be bound by these Terms and Conditions in their entirety. If you do not accept all the terms and conditions stated here, please do not continue to use the Cheapflightdeal.co.uk website.

Terminology

For the purposes of these Terms and Conditions, Privacy Statement, and Disclaimer Notice, the following terminology applies:

• “Client,” “You,” and ““Your” refer to you, the individual accessing this website and agreeing to the Company’s terms and conditions.
• “The Company,” “Ourselves,” “We,” “Our,” and “Us,” refer to our Company, Cheapflightdeal.co.uk.
• “Party,” “Parties,” or “Us,” refers to both the Client and ourselves, or either the Client or ourselves.

All terms relate to the offer, acceptance, and consideration of payment necessary to carry out our services to the Client in the most appropriate manner, whether through formal meetings, written agreements, or other methods, all in accordance with the prevailing law of the United States. The use of the above terminology in singular, plural, capitalization, and/or he/she/they, is considered interchangeable and thus refers to the same.

Cookies

We utilize cookies on our website. By continuing to use the Cheapflightdeal.co.uk website, you consent to the use of cookies in line with our Privacy Policy.

Cookies are used on many interactive websites today to facilitate the retrieval of user details for each visit. Our website uses cookies to enable specific functionalities and to make your experience smoother. Some of our advertising and affiliate partners may also employ cookies.

Intellectual Property

Unless otherwise noted, Cheapflightdeal.co.uk and/or its licensors own the intellectual property rights to all content on the Cheapflightdeal.co.uk website. These rights are reserved. You may access the content on Cheapflightdeal.co.uk for your personal use, but you must adhere to the restrictions set out in these Terms and Conditions.

User Comments

This Agreement commences on the date you first use our website.

Certain sections of this website allow users to post and exchange opinions, information, and other materials (referred to as “Comments”). Cheapflightdeal.co.uk does not pre-screen, edit, publish, or review Comments before they appear on the site. The views and opinions expressed in Comments are those of the individual posting them and do not reflect the views or opinions of Cheapflightdeal.co.uk, its agents, or affiliates.

To the extent permitted by applicable laws, Cheapflightdeal.co.uk shall not be liable for the Comments or for any losses, costs, liabilities, damages, or expenses caused by or resulting from the use, posting, or appearance of the Comments on this website.

Cheapflightdeal.co.uk reserves the right to monitor all Comments and to remove any Comments it deems inappropriate, offensive, or in breach of these Terms and Conditions.

By posting Comments on our website, you warrant and represent that:

• You have the right and necessary permissions to post the Comments.
• The Comments do not infringe any intellectual property right, including copyright, patent, trademark, or other proprietary rights of any third party.
• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material or any material that invades privacy.
• The Comments will not be used to solicit or promote business, engage in commercial activities, or involve any unlawful activity.

By posting Comments, you grant Cheapflightdeal.co.uk a non-exclusive, royalty-free license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to Our Content

Certain organizations may link to our website without requiring prior written approval. These organizations include:

• Search engines
• News organizations
• Online directory distributors when they list us in their directory, in the same manner, as they link to the websites of other listed businesses
• Systemwide Accredited Businesses, excluding soliciting non-profit organizations, charity shopping malls, and charity fundraising groups, which are not permitted to link to our website

These organizations may link to our homepage, publications, or other website information under the following conditions:

1. The link is not misleading in any way.
2. The link does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services.
3. The link fits within the context of the linking party’s site.

Additional Link Requests

We may consider and approve link requests from the following types of organizations at our sole discretion:

• Recognized consumer and/or business information sources, such as Chambers of Commerce, the American Automobile Association, AARP, and Consumers Union
• Dot-com community sites
• Associations or other groups representing charities, including charity-giving sites
• Online directory distributors
• Internet portals
• Accounting, law, and consulting firms whose primary clients are businesses
• Educational institutions and trade associations
• Hosting companies and affiliates
• Websites offering travel deals and travel search engines

We will approve link requests from these organizations if:

1. The link does not reflect unfavourably on us or our accredited businesses. For example, organizations representing suspect types of businesses, such as work-at-home opportunities, will not be allowed to link.
2. The organization has a satisfactory track record with us.
3. The benefit of the hyperlink’s visibility to us outweighs its absence.
4. The link is in the context of general resource information or is consistent with editorial content in a newsletter or similar product that furthers the organization’s mission.

Linking Guidelines

Approved organizations may link to our website as follows:

• By using our corporate name
• By using the uniform resource locator (Web address) being linked to
• By using any other description of our website or material being linked to that makes sense within the context and format of content on the linking party’s site

No use of Cheapflightdeal.co.uk’s logo or other artwork will be allowed for linking purposes without a trademark license agreement.

Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter the visual presentation or appearance of our website.

Reservation of Rights

We reserve the right, at any time and at our sole discretion, to request the removal of all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and our linking policy at any time. By continuing to link to our website, you agree to be bound by and comply with these linking terms and conditions.

Removal of Links from Our Website

If you find any link on our website or any linked website objectionable for any reason, you may contact us to inform us of the issue. While we will consider requests to remove links, we are under no obligation to do so or to respond to you directly.

Content Liability

We take no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising from or based on your website. No link(s) may appear on any page of your website or within any context containing content or materials that may be interpreted as defamatory, obscene, criminal, or that infringe upon, otherwise violate, or advocate the infringement or other violation of any third-party rights.

Disclaimer

To the fullest extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. This includes, without limitation, any warranties implied by law regarding satisfactory quality, fitness for a particular purpose, and the use of reasonable care and skill. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury resulting from negligence
• Limit or exclude our or your liability for fraud or fraudulent misrepresentation
• Limit any of our or your liabilities in a way that is not permitted under applicable law
• Exclude any of our or your liabilities that may not be excluded under applicable law

The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer are subject to the preceding paragraph and govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence), and for breach of statutory duty.

As our website and the information and services on it are provided free of charge, we will not be liable for any loss or damage of any nature.

Contact Information

If you have any questions or concerns regarding any part of these terms, please do not hesitate to contact us.

Terms and Conditions for Cheapflightdeal.co.uk

(For Bookings done over the Phone/ offline bookings)

Terms & Conditions – Flights

International Flights When traveling internationally, please be aware that the Montreal Convention’s provisions apply to both your departure and destination countries. This convention limits the liability of airlines in cases of passenger fatalities or injuries. As a traveller, it is your duty to secure all necessary documentation, including a valid passport and visa, for entry into any foreign country, whether for business, tourism, or transit purposes. Authorities may request these documents at any time during your journey. Cheapflightdeal.co.uk is not responsible if you fail to obtain the required travel documents. We strongly recommend reviewing any restrictions, alerts, or announcements issued by the authorities of your destination country prior to travel.

Visa and Passport Before traveling, we urge you to confirm your visa and passport details with the relevant Embassy or consulate. Stay informed about any updates or changes from the Embassy before finalizing your reservations with us. Our agents can offer recommendations based on current requirements, but please note that these can change without notice. Cheapflightdeal.co.uk will not be liable if you are denied boarding due to the absence of necessary travel documents. It is crucial to have the required documentation ready to present to airport authorities, the airline, or transit airport administration, even if you have not left the airport.

Health, Ensure you obtain the required immunizations for your destination country. Stay updated on any changes or additions to the recommended or mandatory vaccinations list. We strongly advise consulting with a healthcare professional before traveling to ensure compliance with all health regulations. They can guide you on the necessary vaccinations, medications, and medical procedures for a safe journey.

Airline Baggage Policies Baggage allowances, fees, and restrictions vary between airlines. While we strive to provide up-to-date information on baggage policies, we recommend checking directly with the airline or visiting their official website before departure, as we cannot guarantee the accuracy of the data. Unless stated otherwise, baggage fees are not included in the trip cost.

Check-In Check-in procedures differ among airlines, so it’s important to stay informed about the latest requirements before finalizing your booking. Cheapflightdeal.co.uk advises the following guidelines:

• For domestic flights, arrive at least 90 minutes before the scheduled departure.
• For international flights, arrive at least three hours before the scheduled departure.

Following these guidelines will help ensure a smooth check-in process.

Airline Schedule Changes Flight schedules are subject to changes due to various factors such as technical issues, weather conditions, or civil unrest. These changes can affect your flight, including converting a direct flight into a one-stop journey or altering connecting flights. Cheapflightdeal.co.uk is not responsible for these changes, as they are managed by the airline.

If a flight is cancelled due to a schedule change, we will make every effort to inform you via phone or email, providing available options based on the airline’s policies. However, there may be instances where the airline does not notify us in advance. We strongly advise contacting the airline’s customer service at least 72 hours before your scheduled departure to confirm your travel schedule.

Once you have checked in for your flight, the airline assumes responsibility for your booking. Any schedule changes, cancellations, delays, or rebooking’s are the airline’s responsibility. Cheapflightdeal.co.uk will provide you with procedural information, but the airline will make the final decision. If you are at the airport or unaware of a schedule change or cancellation within 24 hours of departure, please coordinate with the airline staff for guidance. In severe weather conditions, your options may be limited.

Cancellations and Refunds Unless otherwise stated, reservations made on Cheapflightdeal.co.uk are generally non-refundable. If you wish to cancel your reservation, please contact our customer service for assistance. If your cancellation request is made within four hours of booking, you may be eligible for a full refund according to the airline’s policy. The refund will be credited back to the original payment method. Some airlines, particularly in the US, may require tickets to be purchased at least one week before departure to qualify for a refund.

Refunds will be processed in accordance with the airline’s policies and procedures. Once the airline approves the refund, we will begin processing your reimbursement, which may take 60 to 90 days.

Upon submitting your cancellation request, we will send an email confirmation to acknowledge the process. Before initiating the transaction, we will deduct any applicable service charges. As a travel agency, we rely on vendors to process refunds, so it may take time for the refund to appear on your credit card after we have processed it and received the funds from the supplier.

Contact Centre Booking Service Fee When booking through the Cheapflightdeal.co.uk contact centre, which may involve complex multi-stop and roundtrip bookings, a service fee higher than our online booking fee will apply. The service fee ranges from £10 to £200 per passenger and is determined by our agents. We recommend purchasing comprehensive insurance to cover cancellation fees and deposit loss.

Credit Card Chargeback If you have concerns about the charges, please contact Cheapflightdeal.co.uk before initiating a chargeback with your credit card company. If we resolve the matter and reverse the disputed charges, you may proceed with your credit card company. Please note that if a chargeback request is submitted improperly, Cheapflightdeal.co.uk reserves the right to cancel your reservations.

By choosing our services, you agree to our cancellation policy, which does not cover special promotions, discounts, coupon codes, or other offers used during booking. If you believe an incorrect charge has been made, a chargeback may be considered. Our staff is authorized to investigate such claims and seek reimbursement for any false claims made. We may use call recordings, including the service call, to verify and refute claims if necessary.

Cheapflightdeal.co.uk Terms & Conditions – Holiday Packages The terms and conditions for holiday packages take precedence over any other service terms and conditions. Cheapflightdeal.co.uk reserves the right to modify the Holiday Package Terms & Conditions at any time without prior notice. Changes will be effective on the day they are posted, if applicable. The updated terms and conditions, including any changes and cancellation rules, will replace previously published terms and conditions.

Pricing and Payment The prices and availability mentioned apply only to complete vacation packages and do not pertain to individual services. Cheapflightdeal.co.uk will not provide a breakdown of the price for each service included in your holiday package booking. The prices for our holiday packages include taxes, fees, and our service charge. Any additional surcharges imposed by the travel supplier are your responsibility. Contact the travel supplier directly if you have any inquiries. Depending on your destination, there may be government entrance or exit fees. Insurance, collision damage, personal injury insurance, and other applicable fees imposed by the travel supplier are not included in the prices of the vacation package.

Cheapflightdeal.co.uk accepts Visa, Mastercard, and American Express for successful bookings. By providing your credit card information, you authorize Cheapflightdeal.co.uk to charge the price of the booked vacation package to your credit card. Please note that when checking in, travel service providers such as hotels may require a valid credit card for verification or to secure additional fees or security deposits. Not all travel vendors accept debit cards.

Responsibility We negotiate rates with independent vendors to offer vacation packages that include lodging and flights. However, we do not act as the agent of the travel supplier when offering these travel-related services. If you encounter any issues with the travel service, we recommend addressing them directly with the respective travel supplier rather than contacting us. Cheapflightdeal.co.uk strongly advises purchasing travel insurance to cover certain cancellation and change expenses. Please note that travel insurance payouts are subject to the exclusions stated in the policy.

Cheapflightdeal.co.uk Terms & Conditions – Hotel Reservations

The hotels listed on Cheapflightdeal.co.uk provide us with information about their amenities and services. However, we cannot be held responsible for any changes due to outdated or inaccurate information provided by the supplier. Special requests, such as room preferences or specific views, are subject to availability. While most hotels strive to accommodate these requests, Cheapflightdeal.co.uk cannot guarantee their fulfilment.

Certain rates may be associated with membership programs such as Corporate, Government, AAA, or ARP. These offers require participants to present the designated program identification at check-in. If you are ineligible or unable to provide the required identification, hotels are not obligated to honour the special rates or offers. No refunds will be provided by Cheapflightdeal.co.uk or the hotel provider for unoccupied accommodation or nights that were not utilized due to early check-out.

Pet Policy Before traveling with your pet, contact the hotel directly to verify their pet policy. Cheapflightdeal.co.uk is not responsible for the hotel’s pet policy, including fees or restrictions. Policies may vary depending on the type, size, and breed of the pet, so confirm the specific details with the hotel to ensure a smooth stay for you and your pet.

Pre-Paid Booking Vouchers During check-in, hotels may request a booking voucher. Cheapflightdeal.co.uk provides a certificate that can be presented at the hotel. The email you receive with your hotel confirmation and booking coupons serves as the voucher. Have a printed copy of this email with you when you check in at the hotel.

Meals Depending on your preferences at the time of booking, we can arrange for meals during your stay. If you reserve a room that offers meals and choose to pay for the service at the time of booking, you will receive all the meals provided by the hotel. Alternatively, you may choose lodging where you can prepare your own meals or make separate reservations for meals.

Board-based food categories and their abbreviations:

• Room Only (RO): No meals included.
• Self-Catering (SC): No meals included you can prepare your own.
• Bed & Breakfast (B&B): Includes breakfast.
• Half Board (HB): Includes breakfast and dinner.
• Full Board (FB): Includes breakfast, lunch, and dinner.
• All-Inclusive (AI): Includes breakfast, lunch, dinner, snacks, and drinks.

For more details, please refer to our Terms & Conditions regarding cancellation policies for hotel accommodations.

Changes or Cancellations We understand that your plans may change. Most hotels allow modifications or cancellations before check-in. However, Cheapflightdeal.co.uk will not reimburse any unused portion of your booking. Any changes or cancellations requested after the cut-off time will incur penalties, up to and including the entire reservation cost, if we receive the cancellation request after the cut-off time. Each hotel has its own cancellation policy, so we recommend contacting us for the specific details applicable to your booking.

In some cases, specific hotel rates do not allow changes or cancellations. If this is the case for your booking, the hotel will charge the full stay amount for any cancellations or no-shows.

If you have questions regarding the cancellation policy, contact our customer service team or the hotel directly before booking. When making a hotel reservation with us, you authorize us to act as your agent in the event of changes or cancellations. You will receive a notification via email when we receive confirmation of your cancellation.

We will process the refund according to the hotel’s policy after deducting our service charges. Please note that this refund process can take 60 to 90 days.

Customer Service For any issues during your hotel stay or flight journey, please contact our customer service team immediately. If you encounter problems after arriving at your hotel, speak directly with the hotel staff before reaching out to us. We will assist you in resolving the matter.

Customer Complaints At Cheapflightdeal.co.uk, customer satisfaction is our top priority. If you are dissatisfied with our service or the service provided by a travel supplier, we are here to assist you. We strive to address and resolve any issues promptly and effectively. To ensure your concerns are handled efficiently, please follow the steps outlined below:

1. Contact the Service Provider First: In many cases, issues can be resolved quickly by contacting the service provider directly. Whether it’s an airline, hotel, or other service provider, they may be able to address your concerns immediately. This step is particularly important if you are currently traveling and need assistance.
2. Document the Issue: When filing a complaint with Cheapflightdeal.co.uk, provide detailed information about the issue, including dates, times, locations, and the names of any service providers involved. This documentation will help us assess your situation more effectively.
3. Contact Cheapflightdeal.co.uk Customer Service: If the service provider cannot resolve the issue to your satisfaction, contact our customer service team. We will work with you and the service provider to address the problem. You can reach our customer service team via email, phone, or our website’s contact form.
4. Provide Supporting Evidence: If applicable, provide any supporting evidence, such as photographs, receipts, or other documentation, that can help us investigate your complaint.
5. Allow Time for Resolution: After submitting your complaint, we will work diligently to investigate and resolve the matter. Please allow sufficient time for us to communicate with the service provider and find a suitable resolution. We will keep you informed throughout the process.
6. Follow-Up: If you have not received a response within the expected timeframe, feel free to follow up with us. We are committed to ensuring that your concerns are addressed and resolved to the best of our ability.

Feedback and Reviews Your feedback is important to us. We encourage you to leave reviews and share your experiences with Cheapflightdeal.co.uk. Your feedback helps us improve our services and assists other travelers in making informed decisions.

Limitation of Liability While Cheapflightdeal.co.uk strives to provide accurate and up-to-date information, we cannot guarantee the accuracy or completeness of the content on our website. Cheapflightdeal.co.uk is not liable for any errors, omissions, or inaccuracies in the information provided by third-party service providers. We are also not responsible for any losses or damages resulting from the use of our website or services, including but not limited to, indirect, incidental, punitive, or consequential damages.

Governing Law These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Changes to Terms & Conditions Cheapflightdeal.co.uk reserves the right to modify these Terms & Conditions at any time without prior notice. The updated Terms & Conditions will be effective as of the date they are posted on our website.

Contact Information If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Phone: [+44 203 0265150] Email: info@cheapflightdeal.co.uk